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News & Events

WANTED: Relief phone intake volunteers

Feb 28, 2018, Lockport C.A.R.E.S.

Lockport CARES would like YOU to experience volunteering at CARES, there are many ways to serve that would fit your experience. Currently we are looking for relief phone intake volunteers, If interested call 438-2273.

Admissions Screening
One of our most pressing volunteer needs is for people to manage our telephone admission process. The first step in a homeless person’s relationship with Lockport CARES is a telephone conversation with our admissions screener. The role of the screener is to hear the needs of the homeless person, comfort them in their distress, and determine if Lockport CARES is the appropriate place for them to stay. We train our call screeners and provide a definite set of criteria for making these admission decisions. What we need are people with a heart for Christ, good judgment, conversation skills, and the availability to carry and answer the admissions cell phone.

 

Admission line person:

Available to answer admission line calls 8 am until 9 pm daily.

Excellent communication skills, able to ask tough questions and know Lockport CARES security standards for admission to shelter.

Will be talking to social workers, discharge planners and other professional workers, must be able to hold the line with them, for safety and security reasons at Lockport CARES.

A mature person able to say no to a person seeking shelter if they do not fit the criteria for admission, determined by established guidelines.


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